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Don Ward

SVP, Global Services

Don is the Senior Vice President of Global Services at Mission Secure where he leads all aspects of Mission Secure’s client delivery including MSi Platform deployment and support, cyber advisory services, cyber risk assessments and ongoing client experience management. In addition to leading MSi’s global services department, Don contributes a wealth of technology leadership experience with more than 20 years in cybersecurity, IT and data networking. He’s built, grown and led service departments in early-stage, high-growth and Fortune 50 technology companies, expertly blending technical, account management, client development and executive leadership skills.

Prior to Mission Secure, Don held various senior management and business development roles at high-growth technology companies as well as industry leaders like Hewlett Packard and Cisco Systems.  Earlier in his career, Don built and led the global services team at TippingPoint from pre-revenue through their high-growth years and served on the senior leadership team during the TippingPoint acquisition by 3Com (now owned by HP). At TippingPoint, Don was the Director of Systems Engineering, VP of Sales and Marketing and Senior Director/VP of Technical Field Operations.

Don led daily operations as the Vice President of Technical Field Operations at 3Com, managing a team of 70 direct reports. He was on the leadership team during the acquisition of 3Com by Hewlett Packard and then led the team as the Senior Director of Technical Field Operations at Hewlett Packard. In that role, Don was responsible for support services, professional services, technical training, certification, the Threat Management Center and the Corporate Technology Lab.

Don is based out of Mission Secure’s Houston office and holds a BS in Electronics Engineering and Telecommunications Technology from Texas A&M University.