Internship Opportunity: Implementation and Support Specialist
Mission Secure is seeking a dynamic and motivated intern to join our team. As an Implementation and Support Specialist, you will play a crucial role in deploying and maintaining our cutting-edge OT cybersecurity platform. This internship provides a unique opportunity to gain hands-on experience in the rapidly evolving field of industrial cybersecurity.
Location: on-site in Houston, Texas (Galleria area)
Key responsibilities of this role are listed below:
- Provision devices for customer implementations
- Build and maintain a test lab for continuous testing and improvement.
- Troubleshoot failed devices, restoring them to factory settings as needed.
- Perform quality control on devices before shipping to clients.
- Pack and ship devices to designated locations.
- Virtually assist clients with installation processes, providing clear and concise guidance.
- Manage inventory of devices and related components.
The ideal candidate will have the following skills and experience:
- Hands-on experience with command line Linux installation and troubleshooting.
- Proficiency in using a multimeter to verify low voltage power, current, and continuity.
- Prior experience in wiring low voltage devices and utilizing network cable testers.
- Strong background in running and troubleshooting Python and bash scripts.
- Familiarity with Atlassian Products (Jira, Service Desk, Confluence) for project management and collaboration.
- Comfort working with Windows 10, Mac OSX, iOS, and Linux operating systems.
- Experience in setting up employee workstations, laptops, and phones.
- Ability to perform IT-related troubleshooting and repairs.
- Knowledge of IT security best practices.
Note: This is an internship position with the possibility of conversion to a full-time role based on performance and business needs.
Mission Secure is an equal opportunity employer and does not discriminate against any employee or employment applicant based on age, race, sex, color, religion, national origin, marital status, ancestry, physical or mental disability, veteran’s status, sexual orientation, or other legally protected status in accordance with applicable federal, state and local laws governing nondiscrimination in employment.
Interested in this opportunity?
Interested candidates should prepare a cover letter describing their background and why they would be a good fit for the position. Please submit your cover letter and resume.